How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs : The role of perceived convenience Article - Novembre 2019

Christine Lambey-Checchin, Joseph Kaswengi

Christine Lambey-Checchin, Joseph Kaswengi, « How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs : The role of perceived convenience  », International Journal of Physical Distribution & Logistics Management, novembre 2019

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